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  1. RightNow Media @Work
  2. Account Management

Account Management

Billing

  • How do I add/update ACH information?
  • Why am I being charged Sales Tax?
  • Is there a cancellation fee?
  • How do I cancel my account?
  • Can I pre-pay for the first year up front?
  • Why am I being charged Sales Tax?
See all 9 articles

Curation

  • How do I upload my company’s logo?
  • My original image is crystal clear, but after I upload it to RightNow Media @ Work, it shows up fuzzy.
  • Who is able to feature or block content?
  • How do I hide content or speakers?
  • How do I customize the library banner?
  • How do I add my own video?

Demos and Workshops

  • How do I connect using join.me?
  • Can I bring others to the Demo?
  • What is a Workshop, and how should I prepare for one?
  • What is a Demo, and how do I prepare for one?

Managing People: Owners, Admins, and Users

  • Why does RightNow Media send emails to all users on a weekly basis?
  • How do I upload a profile picture?
  • Why do I need a profile?
  • I didn't download my Leader's Guide/Workbook when I first ordered it; where did it go?
  • Can I use a different email address?
  • I don't have an account yet—how do I get one?
See all 26 articles
RightNow Media @ Work