Account Management
Billing
- How do I add/update ACH information?
- Why am I being charged Sales Tax?
- Is there a cancellation fee?
- How do I cancel my account?
- Can I pre-pay for the first year up front?
- Why am I being charged Sales Tax?
Curation
Demos and Workshops
Managing People: Owners, Admins, and Users
- Why does RightNow Media send emails to all users on a weekly basis?
- How do I upload a profile picture?
- Why do I need a profile?
- I didn't download my Leader's Guide/Workbook when I first ordered it; where did it go?
- Can I use a different email address?
- I don't have an account yet—how do I get one?