When beginning a subscription with RightNow Media, the payment options available are Credit Cards or ACH. To learn how to update a credit card, go here.
There are two options available to setup your payments through ACH, Bank Verification and Manual Verification. The instructions for each option can be found below.
To authorize charges via Bank Verification, the owner can login to RightNow Media, click on 'My Profile' in the top right corner, and go to 'Organization Settings'. Next, choose the tab for 'Billing & Payment Settings' to enter the information. Select ACH and Bank Verification.
Click on 'Link Your Bank Account ' and you will be directed to the following screen.
Click 'Continue', select your bank (enter manually of not presented), and enter your bank credentials when you are directed to your bank login area.
Once you have logged into your bank, select the account for billing and click 'Continue'. You will then be redirected back to the RightNow Media Billing page.
Check the box to authorize the transactions and click 'Submit Changes'. The ACH has now been verified for billing.
We use Plaid to verify and protect your banking information within our platform. Plaid can verify your banking information by allowing to you login to your bank account and authorizing the payments. Learn more about Plaid.
To authorize charges via Manual Verification, the owner can login to RightNow Media, click on 'My Profile' in the top right corner, and go to 'Organization Settings'. Next, choose the tab for 'Billing & Payment Settings' to enter the information. Select ACH and Manual Verification.
Enter your bank account information and check the box to authorize the payments. You will then be sent 2 separate Micro-Deposits to verify the account. The deposits will be made in 1-2 business days on your account. When you have the 2 amounts, you will return to the Billing page on RNM to enter them for verification.
Once you have entered the amounts, click 'Verify' and the Billing information is updated.
*** The ACH option is only available for US organizations. ***