Your contact list stores all the people in your business who are using RightNow Media @ Work. Think of it like your organization’s address book.
There are a few ways to add people to the contact list:
The “Contacts” Icon in the Navigation Bar
For Owners and Admins, by clicking on “Contacts” in the navigation bar, you will see your entire contacts list. From this screen, you can add email addresses to the white box in the blue-green banner to add additional Users or Admins. For Users, click on “Invite Others” and follow the same steps.
You might be adding Admins because you want them to be able to send training to other leaders in your organization. Admins can invite Users and other Admins.
Sending a Training Post
As you create, customize, and send training posts, you will be able to send them to new or existing contacts. Just like sending an email, you can enter in email addresses in the "To" box, and your training post will be sent to these new contacts. These new contacts will also automatically be added to your contacts list. Now, it will be even easier to send training to these contacts in the future because their information will already be stored in your contacts list.
To learn about creating and sending training posts, click here.